Maheshwari Realcon Pvt. Ltd. (“Maheshwari Realcon”, “we”, “us” or “our”) is a real estate company registered in India, with its office at Sri Niwas Avenue, 4th Floor, Saguna More, Patna, Bihar – 801503. We help families and businesses buy, sell and rent residential, commercial, industrial and land properties across Patna, Bihta, Danapur and other parts of Bihar.
This Privacy Policy explains what personal information we collect from you, why we collect it, who we share it with, how long we keep it, and what rights you have over it. It applies to our website, our property enquiry forms, our WhatsApp and phone enquiries, and to lead forms we run on Facebook and Instagram.
By submitting an enquiry to us — through this website, a Facebook or Instagram lead form, WhatsApp, a phone call, or at our office — you confirm that you have read and understood this policy.
We only collect information that helps us respond to your property requirement.
We collect your information through the following channels:
We advertise our projects on Facebook and Instagram (both operated by Meta Platforms, Inc.). Some of these advertisements contain an instant lead form that opens inside the Facebook or Instagram app itself, rather than sending you to our website.
When you fill in one of these forms:
We use your personal information only for the purposes set out below.
| Purpose | What this means in practice |
|---|---|
| Responding to your enquiry | Calling, messaging or emailing you about the property or project you enquired about. |
| Matching you to properties | Using your budget, location and timeline to shortlist properties that actually fit your requirement. |
| Arranging site visits | Scheduling a visit and coordinating pick-up or directions with you. |
| Booking and documentation | Processing a booking, agreement, registry or home-loan referral if you decide to proceed. |
| Service updates | Telling you about price changes, new inventory or launch offers in projects you showed interest in. |
| Improving our service | Understanding which listings and pages are useful, and improving our website and advertising. |
| Legal and regulatory | Meeting obligations under RERA, tax laws, and responding to lawful requests from authorities. |
We do not sell your personal information to anyone. We also do not share your contact details with unrelated businesses for their own marketing.
You may ask us to delete your information earlier — see section 9. We will do so unless we are legally required to retain it.
Under the Digital Personal Data Protection Act, 2023 and other applicable Indian law, you have the right to:
To exercise any of these rights, contact us using the details in section 12. We will respond within 30 days. We may ask you to verify your identity first, so that we do not disclose your information to someone else.
When you voluntarily submit your phone number to us — through a website form, a Facebook or Instagram lead form, WhatsApp, or a portal enquiry — you are giving us your consent to contact you about your enquiry by phone call, SMS, WhatsApp and email.
This consent applies even if your number is registered on the National Do Not Call (DND / NDNC) registry, because you have specifically approached us with an enquiry. You may withdraw this consent at any time using the methods described in section 9, and we will stop contacting you.
We take reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) on our website, access controls so that only authorised staff can view enquiry data, secured credentials for our advertising and CRM systems, and staff training on handling client information.
However, no method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If a data breach occurs that is likely to affect you, we will notify you and the Data Protection Board of India as required by law.
Our services are meant for adults aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it.
Our website and advertisements may link to third-party sites such as Google Maps, Facebook, Instagram, WhatsApp, bank websites and property portals. We are not responsible for the privacy practices of those sites — please read their own policies.
Some of the service providers we use (for example cloud hosting, email and advertising platforms) may store or process data on servers located outside India. Where this happens, we take reasonable steps to ensure your information continues to receive a comparable level of protection.
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are published below. If you have any question, request or complaint about this Privacy Policy or how your information is handled, please reach out — we will acknowledge your complaint within 24 hours and resolve it within 30 days.
We may update this Privacy Policy from time to time — for example if we start using a new service provider, or if the law changes. The revised version will always be published on this page with an updated “Last updated” date at the top.
If we make a significant change to how we use your information, we will take reasonable steps to notify you directly. Please review this page periodically.
Ask us to show, correct or delete anything we hold about you. No forms, no runaround.